Live chat widget
for small teams
Chat with your website visitors directly in Slack. Works around your schedule.
How It Works
1. Add AcornChat to Slack
Connect AcornChat to your Slack workspace by adding the bot, which will notify you when a website visitor has a question on your site
2. Install chat widget on your website
Add a simple JavaScript tag to your website, and then a chat widget will appear in the bottom right corner of your site.
3. A website visitor has a question
If a visitor to your website has question, it will pop up in your Slack workspace in a channel that you choose
4. Respond right in Slack
You chat back in Slack, and the the website visitor sees it right in the chat widget on your homepage.
Concierge Setup Included
As part of the setup process, you'll have to install a small script onto your website. If that sounds scary - have no fear! We offer a free setup service and will get on a zoom call with you and walk you though it or even install it for you!
Just email chris@acornchat.com when you get to that point in the process to schedule a time.
Simple pricing
30 day FREE trial, then $29/mo
One price for all your sites
Once Acorn Chat is connected to your Slack workspace, you can install a new widget on as many sites as you want. Have questions? Email chris@acornchat.com 🎉
What's included
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Unlimited domains
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500 conversations per month
-
Unlimited users
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Custom branding
Want to chat first? Let me know: chris@acornchat.com
Is Acorn Chat right for You?
Buyer's Guide
Choosing good software is hard
There are over 100 options for Live Chat software 😳 - it can be difficult to make the right choice.
Here are some questions to help you make the best choice for you.
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How large is your team?
- If you have fewer than 15 people, then Acorn Chat might be a good fit!
- If you have more than 15 people, then you've probably outgrown Acorn Chat and want some extra features for managing a larger team. Here is a list of The Best Live Chat Widgets for Large Companies
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Do you already have customer support software that you LOVE?
- If you don't, then Acorn Chat might be a good fit!
- If you do, then your customer support software might already have live chat included! Check this list to see if your customer support software is on there first: The Best Customer Support Software with Live Chat Included
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Do you use Slack (or want to)?
- If you do, then Acorn Chat might be a good fit!
- If you don't, then Acorn Chat won't work for you because it relies on Slack to answer the live chats. Instead, here's a list of The Best Standalone Live Customer Chat Software
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How to give it a try
- So, if you have a small team, want a simple but powerful live chat widget and use Slack, then Acorn Chat was made just for you! You can sign up here, or add it directly to Slack by pressing "Add to Slack" below:
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- It's free for 30 days, so give it a try!
Frequently Asked Questions
- Who is AcornChat best for?
- I designed it to work best for entrepreneurs and small teams. If you have a really large customer service team, then it probably doesn't have all the features you will need 🙂
- Can I change the colors?
- Yep! The colors and text are fully customizable.
- What if I'm not online?
- AcornChat can check if you're online and (optionally) show an email capture widget instead of live chat until you're back on Slack.
- Can I use it on multiple sites?
- Yep! You can use it on as many sites as you want, and have all messages get routed to a single Slack workspace (to the same channel, or different channels - your choice)
- Does it work with multiple Slack accounts?
- Each AcornChat account is connected to a single Slack workspace. If you'd like it to go to multiple workspaces instead, please let me know: chris@acornchat.com
- What do I have to add to my website?
- There's a single javascript tag that you will have to add to your website. That javascript tag will show the chat widget button on your site and handle all the chat interactions.
- How does it connect to Slack?
- When you set up a chat widget you create a new channel or select an existing channel in Slack. Then when a visitor chats with you, AcornChat will create a new thread in that channel for each visitor. When you respond in that thread, it shows up in the chat widget for that visitor.
- How many people can use it?
- There's a soft limit of 50 employees who can be in the Slack channel because of Slack's API limits. If you have more employees than that, feel free to reach out: chris@acornchat.com
30 day FREE trial
One price for all your sites
Once Acorn Chat is connected to your Slack workspace, you can install a new widget on as many sites as you want. Have questions? Email chris@acornchat.com 🎉
What's included
-
Unlimited domains
-
500 conversations per month
-
Unlimited users
-
Custom branding
Want to chat first? Let me know: chris@acornchat.com